Penthouse Club level 1 Bedroom Penthouse Suite 1 King
- 1 King-size bed
- Air conditioning
Hotel · Mexico City · Federal District
Sheraton Maria Isabel Mexico City Reforma
A classic Reforma Avenue address with a rooftop pool, club lounge access, and a staff praised for going above and beyond.
- Rooftop pool and fitness centre
- Club lounge access with selected rooms
- Electric vehicle charging station on site
8.7
Great
2530 reviews
Booking.com 8.7 · 2530 reviews
About
Sheraton Maria Isabel Mexico City Reforma
Sheraton Maria Isabel Mexico City Reforma holds a solid 8.7 guest rating across 2,530 reviews. It's a five-star property on Paseo de la Reforma, roughly a 5-minute drive from Torre Mayor. The hotel offers a mix of classic and deluxe rooms, with several categories that include club lounge access and views of Reforma Avenue or the Angel of Independence.
Facilities cover the essentials and then some: a rooftop pool, sauna, fitness centre, tennis court, and a business centre. There's also an electric vehicle charging station, paid airport shuttle, and parking. Dining comes through an on-site restaurant and bar, while practical touches include a 24-hour reception, laundry, and dry cleaning. Pets are allowed.
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff consistently praised — Guests highlighted the attentive, helpful, and courteous service, with several noting the team went above and beyond — including one unsolicited triple upgrade with butler service.
- Prime Reforma location — Located on Paseo de la Reforma, within walking distance of the Angel of Independence and surrounded by shops, restaurants, and nightlife.
- Varied dining and breakfast — Breakfast is repeatedly called delicious and extensive, with local dishes, and the on-site restaurant and bar add convenience.
–
Worth weighing
3 to weigh- Facilities rated lowest — The facilities category scored 7.3, the lowest among all rating categories, suggesting some areas may feel dated or limited.
- Some rooms show age — One guest noted 'relatively old equipment' while a handful of reviews mention the property's classic feel — expect some wear in standard rooms.
- Paid Wi-Fi and parking — Wi-Fi and parking come at an extra cost, which may be a consideration for budget-minded travelers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Guest room 1 Queen Reforma Tower
- 1 King-size bed
- Shower
- Air conditioning
Classic Guest room 1 King Danubio Tower
- 1 King-size bed
- Shower
- Air conditioning
Deluxe Guest room 2 Double Danubio Tower
- 2 Double beds
- Shower
- Bathtub
- Air conditioning
Deluxe Club Club lounge access Guest room 1 King
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Deluxe Club Club lounge access Guest room 1 King
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Deluxe Club Club lounge access Guest room
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Deluxe Guest room 2 Double Reforma Avenue view
- 2 Double beds
- Shower
- Bathtub
- Air conditioning
Deluxe Guest room 1 King Reforma Avenue view
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Corner Suite Club lounge access 1 Bedroom Suite 1 King
- 1 King-size bed
- Air conditioning
Deluxe Guest room 1 King
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Deluxe Club Club lounge access Guest room
- 2 Double beds
- Shower
- Bathtub
- Air conditioning
Classic Guest room 2 Double Danubio Tower
- 2 Double beds
- Shower
- Bathtub
- Air conditioning
Junior Suite Club lounge access 1 Bedroom Junior Suite
- 1 King-size bed
- Air conditioning
Alcove Suite Club lounge access 1 Bedroom Suite 1 King
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Malmaison Two-Bedroom Penthouse Suite Club Leve
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- No smoking on site
- Safe deposit box
- Paid Wi-Fi
Food & Drink
- Restaurant
- Bar/ Lounge area
- Room service
- Tea and coffee facilities
- Mini-bar
Wellness & Leisure
- Rooftop pool
- Sauna
- Fitness centre
- Tennis court
Business & Services
- Business centre
- Meeting/ Banquet facilities
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
Accessibility & Parking
- Parking
- Electric vehicle charging station
- Rooms/ Facilities for disabled
- Wheelchair access
- Paid airport shuttle
Room Amenities
- Air conditioning
- Heating
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Ironing facilities
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 2,530 reviews
Booking.com · 8.7 · 2530 reviews
8.7Verified guest“Room was a good size and well-maintained, with climate control, TV, and a stunning view. The location is great, just off the lively LGBT clubs and bars across the street, plus plenty of shops and restaurants. Easy access to a famous monument.”
8.7Verified guest“Staff are attentive and genuinely care about guests. The rooms are recently renovated, airy, with supplies and a stunning view of the Angel of Independence on Reforma. The food is good with a variety of options.”
8.7Verified guest“Breakfast was excellent and extensive.”
8.7Verified guest“Everything was great — the bed was especially comfortable, staff were super friendly and helpful, and location was perfect. We'll definitely come back.”
8.7Verified guest“Staff are extremely helpful and courteous, offering extensive and competent advice on museums and tourist spots.”
8.7Verified guest“The location was marvellous for walking to a famous monument. Enjoyed our rooms with handicapped features. Breakfasts were delicious and service great.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Reforma Avenue: The hotel sits directly on Paseo de la Reforma, one of Mexico City's main boulevards. The Angel of Independence is within easy walking distance, and the area is packed with restaurants, shops, and nightlife.
Torre Mayor: If you're visiting Torre Mayor, the hotel is about a 5-minute drive away — one of the city's tallest buildings with observation decks and offices.
LGBT nightlife: Just across the street from the hotel, you'll find a cluster of LGBT bars and clubs, making it a convenient base for night owls.
Paseo De La Reforma 325 Col. Cuauhtemoc, Mexico City, Federal District, 06500, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 756 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is at 12:00.
Is parking available at the hotel?
Yes, parking is available on site, but it is listed as a paid amenity.
Are pets allowed?
Yes, pets are allowed at the hotel.
Does the hotel have a swimming pool?
Yes, there is a rooftop pool.
Is there an airport shuttle?
Yes, an airport shuttle is available for a fee.
What are the room options for families?
The hotel offers rooms with two double beds (Deluxe and Classic categories) and provides cots on request. Some rooms include a bathtub.
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The bottom line
A dependable five-star choice on Reforma with standout service and a location that puts you near the city's iconic sights. If you prioritise staff attentiveness and a central base over brand-new facilities, this Sheraton delivers.
8.7Based on guest ratings, reviews, and facility analysis
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